Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping costs may vary by item.

PROCESSING TIME

Once we receive your order, we process your item within 2-3 business days, which includes production time, as most products are made to order.

ESTIMATED DELIVERY TIME

Once your order is processed, we’ll send tracking information to the email used at checkout. Delivery typically takes 4-5 business days.

(Shipping carriers may experience delays due to various circumstances.)

If your order hasn’t arrived within the estimated delivery times, please contact our support team at support@rosavine.com . 

If your order hasn’t arrived within 60 days of the original purchase date, contact our support team for assistance.

IMPORTANT: Please ensure that your mailing address is correct at checkout. Incorrect addresses may result in delivery delays or undelivered packages, and we are unable to cover the cost of reshipping due to address errors.

For additional help, please contact our chat on our website, Monday to Friday, from 9 am to 5 pm ET, or email us at support@rosavine.com.